Zoho CRM: pricing, features and alternatives
CRM with a free plan for three users and four paid editions
What is Zoho CRM?
Zoho CRM is a sales CRM with contact management, pipelines, workflow automation and reports. It has a free plan for up to three users and paid Standard, Professional, Enterprise and Ultimate editions, plus a separate CRM Plus bundle with support, marketing and project tools.
Good for
- Very small teams that want a free starting CRM
- Teams that expect to add process automation as they grow
Key features
- Free plan for 3 users with workflow automation and standard reports
- Multiple sales pipelines and forecasting from Standard
- AI agents and CPQ from Professional
- Developer sandbox and approval processes in Enterprise
- Separate CRM Plus bundle adding help desk, email marketing and project tools
Limitations to know about
- Free plan is limited to 3 users and 5,000 API calls a day
- Paid prices were not visible on the pricing page when fetched
Zoho CRM pricing
Zoho CRM has a free plan. Its plans are Free, Standard, Professional, Enterprise and Ultimate.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Free for 3 users; contact management, workflow automation, standard reports |
| Standard | Price not shown on fetched page | Multiple pipelines, forecasting, custom modules, built-in calling, Gmail/Outlook integration |
| Professional | Price not shown on fetched page | AI agents, process management, inventory management, unlimited reports, CPQ |
| Enterprise | Price not shown on fetched page | Multi-team management, approval processes, developer sandbox, field-level encryption |
| Ultimate | Price not shown on fetched page | Enhanced feature limits, consulting, migration assistance |
Free plan limits: Free for 3 users; contact management, workflow automation, standard reports, mobile apps; up to 10 custom email templates, 10 data exports, 5,000 API calls/day
Zoho CRM alternatives
HubSpot
CRM platform with free tools plus paid marketing, sales and service hubs
Pipedrive
Pipeline-based sales CRM for tracking leads and deals
Attio
Customisable CRM with email sync, enrichment, workflows and AI agents
Salesforce Sales Cloud
Sales CRM with lead, opportunity and forecasting tools in five editions
Freshsales
Sales CRM from Freshworks with three paid plans and a 21-day trial
Close
CRM for sales teams that work by phone, email and text
Frequently asked questions
Is Zoho CRM free?
Zoho CRM has a free plan. Free for 3 users; contact management, workflow automation, standard reports, mobile apps; up to 10 custom email templates, 10 data exports, 5,000 API calls/day.
How much does Zoho CRM cost?
Zoho CRM does not publish a starting price we could verify, so check its own pricing page for current rates.
What is Zoho CRM used for?
Zoho CRM is a sales CRM with contact management, pipelines, workflow automation and reports. People use it for very small teams that want a free starting CRM and teams that expect to add process automation as they grow.
What are the alternatives to Zoho CRM?
Tools that do a similar job include HubSpot, Pipedrive, Attio, Salesforce Sales Cloud and Freshsales. Each has its own page here with its plans, limits and prices.
Who makes Zoho CRM?
Zoho CRM is made by Zoho Corporation, based in Chennai, Tamil Nadu, India. The company was founded in 1996.
Sources
Every fact on this page comes from the pages below, read on the dates shown: Zoho Corporation's own pages first, and a named public reference where they are silent.
- zoho.com/crm/zohocrm-pricing.html (pricing page: plan names, free plan limits, feature differences; per-user prices were not shown) read 7 November 2026
- en.wikipedia.org/wiki/Zoho_Corporation (company founded year and headquarters) read 7 November 2026
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