Freshsales: pricing, features and alternatives
Sales CRM from Freshworks with three paid plans and a 21-day trial
What is Freshsales?
Freshsales is the sales CRM in the Freshworks suite. Growth covers contact lifecycle stages and basic workflows, Pro adds contact scoring and sales sequences, and Enterprise adds forecasting, field-level permissions and a sandbox. Branded documents and an AI agent are sold as add-ons.
Good for
- Small sales teams that want an entry price under $10 a seat
- Teams already using other Freshworks products
Key features
- Contact lifecycle stages and Kanban deal view
- Sales sequences and territory management from Pro
- Forecasting and field-level permissions in Enterprise
- Paid plans include 500 AI agent sessions, available once per account
Limitations to know about
- Growth has only basic workflows
- Branded documents ($19/user/month) and the AI agent ($49 per 100 sessions) cost extra
- No free plan among the three listed plans
Freshsales pricing
Freshsales has no free plan. It offers a 21-day trial with full CRM access; afterwards a plan must be paid by credit card or the account is suspended. Growth, Pro and Enterprise cost $9 to $59 per user a month billed annually.
| Plan | Price | What you get |
|---|---|---|
| Growth | $9/user/mo, billed annually | Kanban view, lifecycle stages, email and phone, custom fields, basic workflows |
| Pro | $39/user/mo, billed annually | Adds contact scoring, deal insights, territory management, sales sequences |
| Enterprise | $59/user/mo, billed annually | Adds forecasting insights, field-level permissions, custom modules, sandbox, audit logs |
What a team pays: For a team of five on Growth: $45 a month billed annually ($540 a year).
Freshsales alternatives
HubSpot
CRM platform with free tools plus paid marketing, sales and service hubs
Pipedrive
Pipeline-based sales CRM for tracking leads and deals
Attio
Customisable CRM with email sync, enrichment, workflows and AI agents
Salesforce Sales Cloud
Sales CRM with lead, opportunity and forecasting tools in five editions
Zoho CRM
CRM with a free plan for three users and four paid editions
Close
CRM for sales teams that work by phone, email and text
Frequently asked questions
Is Freshsales free?
No, Freshsales does not have a free plan. It offers a 21-day trial with full CRM access; afterwards a plan must be paid by credit card or the account is suspended. Paid plans start at $9/user/mo billed annually.
How much does Freshsales cost?
Growth, Pro and Enterprise cost $9 to $59 per user a month billed annually. On Growth: billed annually; monthly figures were not visible on the page. Prices as published on Freshsales's pricing page on 7 November 2026.
What is Freshsales used for?
Freshsales is the sales CRM in the Freshworks suite. People use it for small sales teams that want an entry price under $10 a seat and teams already using other Freshworks products.
What are the alternatives to Freshsales?
Tools that do a similar job include HubSpot, Pipedrive, Attio, Salesforce Sales Cloud and Zoho CRM. Each has its own page here with its plans, limits and prices.
Who makes Freshsales?
Freshsales is made by Freshworks Inc., based in San Mateo, California, US. The company was founded in 2010.
Sources
Every fact on this page comes from the pages below, read on the dates shown: Freshworks Inc.'s own pages first, and a named public reference where they are silent.
- freshworks.com/crm/pricing/ (pricing for Growth, Pro and Enterprise (annual billing), add-ons, trial terms) read 7 November 2026
- en.wikipedia.org/wiki/Freshworks (company founded year and headquarters) read 7 November 2026
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