Zoho Forms
Zoho's form builder with Zia AI form creation, PDF-to-form conversion, payments and offline mobile apps
What is Zoho Forms?
Zoho Forms is an online form builder from Zoho with an AI form builder, powered by Zia, that creates forms from a prompt or converts PDFs and photos of paper forms. It offers field, page and form rules, payments through Stripe, PayPal, Square and other gateways, approvals, and offline data collection in iOS and Android apps. Responses connect to Zoho CRM and other Zoho apps, Google Sheets, Microsoft Excel and Zapier. Plans are priced per account with a set number of users and monthly submissions, from a free plan with 500 submissions to Premium with 100 users, 150,000 submissions and HIPAA compliance.
Good for
- Businesses already using Zoho CRM or other Zoho apps
- Field teams collecting data offline on phones
- Teams that need several users on one low flat price
Key features
- AI form builder powered by Zia: generate a form from a prompt, or convert a PDF or a photo of a paper form
- Smart Scan fills form fields from photos of documents such as business cards, IDs and receipts
- Field, page and form rules for conditional logic
- Payments through Stripe, PayPal, Square, Authorize.Net, Razorpay, 2Checkout and other gateways, including on the free plan
- Integrations with Zoho CRM, Desk, Books and other Zoho apps, plus Google Sheets, Microsoft Excel, Microsoft Teams, Zapier and webhooks
- Zia writes email notification and thank-you page content and translates forms
- Mobile apps for iOS and Android with offline data collection
- Approvals on Standard and up; HIPAA compliance and form encryption on Premium
Limitations to know about
- The free plan allows 1 user, 3 forms and 500 submissions a month, with a Zoho footer
- AI features draw on credits with plan caps, from 50 on Free to 6,000 on Premium
- HIPAA compliance and form encryption are Premium-only
- Approvals need Standard or higher
Zoho Forms pricing
Zoho Forms has a free plan. Basic, Standard, Professional and Premium cost $10 to $90 a month billed annually, or $12 to $110 billed monthly.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 1 user, 3 forms, 500 submissions a month, 200 MB storage, 10 payment submissions |
| Basic | $12/mo billed monthly, or $10/mo billed yearly | 1 user, unlimited forms, 10,000 submissions a month, 500 MB storage, payment gateways, branding and custom themes |
| Standard | $30/mo billed monthly, or $25/mo billed yearly | 10 users, 25,000 submissions a month, 2 GB storage, approvals |
| Professional | $60/mo billed monthly, or $50/mo billed yearly | 25 users, 75,000 submissions a month, 5 GB storage, approvals |
| Premium | $110/mo billed monthly, or $90/mo billed yearly | 100 users, 150,000 submissions a month, 10 GB storage, HIPAA compliance, form encryption, record audit, auto-trash submissions |
Free plan limits: 1 user, 3 forms, unlimited form views, 500 submissions a month, 200 MB file storage, 10 payment submissions, up to 50 custom PDFs, up to 50 AI credits; "Powered by Zoho" footer
Costs on top of a plan
- Additional submissions: $12/month or $120/year per 10,000 submissions (Paid plans only)
- Extra storage: $6/month or $60/year per 5 GB (Paid plans only)
- AI credits: $6 one-time per 5,000 credits (Paid plans only)
- PDF credits: $5 one-time per 200 credits (Paid plans only)
Zoho Forms alternatives
Jotform
Form builder with payments through 40+ gateways, AI form generation and 100 free submissions a month
Google Forms
Google's form and quiz builder, free with a Google Account, with responses that flow into Google Sheets
Microsoft Forms
Microsoft's survey, quiz and poll builder, free with a Microsoft account and included in Microsoft 365
Formstack Forms
No-code business form builder with prefill, approval workflows, HIPAA options and Salesforce-native forms
Typeform
One-question-at-a-time forms and surveys with AI form creation, logic and monthly response allowances
Tally
Doc-style form builder with unlimited free forms and submissions, logic, payments and Notion integration
Frequently asked questions
Is Zoho Forms free?
Zoho Forms has a free plan. 1 user, 3 forms, unlimited form views, 500 submissions a month, 200 MB file storage, 10 payment submissions, up to 50 custom PDFs, up to 50 AI credits; "Powered by Zoho" footer. Paid plans start at $10/mo billed annually.
How much does Zoho Forms cost?
Basic, Standard, Professional and Premium cost $10 to $90 a month billed annually, or $12 to $110 billed monthly. There is also a free plan. On Basic: 1 user, unlimited forms, 10,000 submissions a month, 500 MB storage, up to 2,000 custom PDFs, up to 1,000 AI credits; removes the Zoho footer. Prices as published on Zoho Forms's pricing page on 21 October 2026.
Does the Zoho Forms free plan accept payments?
Yes. Zoho says the free plan supports payment integrations including PayPal, Stripe and 2Checkout, with limits on form submissions and storage.
What is Zoho Forms used for?
Zoho Forms is an online form builder from Zoho with an AI form builder, powered by Zia, that creates forms from a prompt or converts PDFs and photos of paper forms. People use it for businesses already using Zoho CRM or other Zoho apps, field teams collecting data offline on phones and teams that need several users on one low flat price.
What are the alternatives to Zoho Forms?
Tools that do a similar job include Jotform, Google Forms, Microsoft Forms, Formstack Forms and Typeform. Each has its own page here with its plans, limits and prices.
Who makes Zoho Forms?
Zoho Forms is made by Zoho Corporation. The company was founded in 1996.
Sources
Every fact on this page comes from Zoho Corporation's own pages, read on the dates shown.
- zoho.com/forms/pricing.html (plan limits (users, forms, submissions, storage), payment gateways, AI credits by plan, add-ons, feature comparison) read 21 October 2026
- zoho.com/sites/zweb/json/pricing/forms-pricing-val.json (plan prices in USD (monthly and yearly) and add-on prices: the pricing data file the pricing page loads) read 21 October 2026
- zoho.com/forms/ (product description, seven AI features, free plan payments FAQ, free mobile app) read 21 October 2026
- zoho.com/forms/features.html (features: AI form creation, form types, builder, customization, automation, payments, integrations) read 21 October 2026
- zoho.com/aboutus.html (company: Zoho Corporation, began in 1996 as AdventNet Inc.) read 21 October 2026
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