Capsule CRM: pricing, features and alternatives
CRM with a free plan for two users and four paid tiers
What is Capsule CRM?
Capsule is a CRM for managing contacts, sales pipelines and projects with little manual data entry. A free plan covers up to 2 users and 250 contacts; Starter, Growth, Advanced and Ultimate add contact capacity, pipelines, project boards, automation and reporting.
Good for
- Very small teams starting on a free CRM
- Small businesses that track projects alongside deals
Key features
- Free plan for 2 users and 250 contacts
- Sales pipelines plus project boards
- Gmail and Outlook connection
- Workflow automations from Growth
- AI pipeline generator from Starter
Limitations to know about
- Free plan is limited to 2 users, 250 contacts and 1 pipeline
- Workflow automations and advanced reporting need Growth or higher
- Storage limits are not stated on the page
Capsule CRM pricing
Capsule CRM has a free plan. Starter, Growth, Advanced and Ultimate cost $18 to $72 per user a month billed annually, or $22 to $75 billed monthly.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 2 users, 250 contacts, 1 pipeline |
| Starter | $22/user/mo monthly, or $18 billed annually | 30,000 contacts, email templates, shared mailbox, premium integrations |
| Growth | $40/user/mo monthly, or $36 billed annually | 60,000 contacts, 5 pipelines, workflow automations, advanced reporting |
| Advanced | $60/user/mo monthly, or $54 billed annually | 120,000 contacts, 50 pipelines, 50 project boards |
| Ultimate | $75/user/mo monthly, or $72 billed annually | No contact or pipeline limits listed, dedicated account manager, custom training |
Free plan limits: Up to 2 users, 250 contacts, 5 custom fields, 1 sales pipeline, Gmail/Outlook connection
What a team pays: For a team of five on Starter: $90 a month billed annually ($1,080 a year), or $110 billed monthly.
Capsule CRM alternatives
HubSpot
CRM platform with free tools plus paid marketing, sales and service hubs
Pipedrive
Pipeline-based sales CRM for tracking leads and deals
Attio
Customisable CRM with email sync, enrichment, workflows and AI agents
Salesforce Sales Cloud
Sales CRM with lead, opportunity and forecasting tools in five editions
Zoho CRM
CRM with a free plan for three users and four paid editions
Freshsales
Sales CRM from Freshworks with three paid plans and a 21-day trial
Frequently asked questions
Is Capsule CRM free?
Capsule CRM has a free plan. Up to 2 users, 250 contacts, 5 custom fields, 1 sales pipeline, Gmail/Outlook connection. Paid plans start at $18/user/mo billed annually.
How much does Capsule CRM cost?
Starter, Growth, Advanced and Ultimate cost $18 to $72 per user a month billed annually, or $22 to $75 billed monthly. There is also a free plan. On Starter: 30,000 contacts. Prices as published on Capsule CRM's pricing page on 7 November 2026.
What is Capsule CRM used for?
Capsule is a CRM for managing contacts, sales pipelines and projects with little manual data entry. People use it for very small teams starting on a free CRM and small businesses that track projects alongside deals.
What are the alternatives to Capsule CRM?
Tools that do a similar job include HubSpot, Pipedrive, Attio, Salesforce Sales Cloud and Zoho CRM. Each has its own page here with its plans, limits and prices.
Who makes Capsule CRM?
Capsule CRM is made by Zestia Ltd, based in Manchester, UK.
Sources
Every fact on this page comes from Zestia Ltd's own pages, read on the dates shown.
- capsulecrm.com/pricing/ (pricing for all plans (monthly and annual), contact and pipeline limits, trial) read 7 November 2026
- capsulecrm.com/about/ (company operator and headquarters) read 7 November 2026
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