Otter.ai vs Fireflies.ai
Otter.ai is aI notetaker that transcribes, summarizes and searches meeting conversations. Fireflies.ai is aI meeting assistant that records, transcribes and summarizes team calls. Here is how they compare on price, free plan, platforms and the jobs each does best, from each vendor's own pages.
| Otter.ai | Fireflies.ai | |
|---|---|---|
| What it is | AI notetaker that transcribes, summarizes and searches meeting conversations | AI meeting assistant that records, transcribes and summarizes team calls |
| Pricing | Free plan | Free plan |
| Free plan | Yes | Yes |
| Cheapest paid plan | $8.33/user/mo billed annually (Pro) | $10/user/mo billed annually (Pro) |
| Free trial | None stated | None stated |
| Platforms | Web, iOS, Android, macOS, Windows, Chrome extension, API | Web, iOS, Android, Chrome extension, API |
| Integrations (vendor's figure) | Not stated | 100+ third-party apps (help centre; the Free plan article says 50+) |
| Open source | No | No |
| Made by | Otter.ai Inc | Fireflies.ai Corp |
Choose Otter.ai if…
- Price matters: its cheapest paid plan is $8.33/user/mo against $10/user/mo.
- You want a desktop app (macOS, Windows).
- The job is keeping searchable transcripts and summaries of recurring team meetings.
- The job is recording and transcribing in-person conversations with the mobile app.
Choose Fireflies.ai if…
- The job is keeping a searchable archive of team and client meetings.
- The job is sharing meeting summaries and action items with people who missed the call.
Still weighing it up?
If neither is quite right, Otter.ai and Fireflies.ai are also compared with their other rivals: Fathom vs Otter.ai and Granola vs Fathom.
What Otter.ai does
- Live transcription with speaker identification
- AI summaries with decisions and action items
- AI Chat across meetings and connected apps
- Joins Zoom, Microsoft Teams and Google Meet calls
- Salesforce, HubSpot and Zapier integrations on paid plans
- Channels for sharing meeting notes with a team
Watch out for
- Free Basic plan caps transcription at 300 minutes a month and 30 minutes per conversation
- Free plan shows only the 25 most recent conversations
- Otter API and webhooks are listed only on the Enterprise plan
What Fireflies.ai does
- Transcription in 100+ languages with speaker recognition
- AI summaries with overview, detailed notes and action items
- AskFred assistant for questions about past meetings
- Captures calls via meeting bot, Chrome extension, desktop and mobile apps
- Conversation intelligence such as talk time, sentiment and topic trackers (Business)
- Comments, bookmarks and soundbites on recordings
Watch out for
- Free plan storage is capped at 400 minutes per seat
- Transcript downloads require a paid plan
- Video recording, conversation intelligence and API access start on the Business plan
Questions
Is Otter.ai or Fireflies.ai cheaper?
On published entry prices, Otter.ai is cheaper: $8.33/user/mo billed annually (Pro) for Otter.ai against $10/user/mo billed annually (Pro) for Fireflies.ai. What each plan includes differs, so compare the limits too.
Do Otter.ai and Fireflies.ai have free plans?
Both do. Otter.ai: Basic plan: 300 transcription minutes per month, up to 30 minutes per conversation, 3 lifetime audio/video file imports, 20 AI Chat queries per user (3 per conversation), 1 meeting at a time, and access to the 25 most recent conversations. Fireflies.ai: Unlimited transcription when the notetaker auto-joins meetings; 400 minutes of storage per seat (older files must be deleted to store new ones); 20 AI credits per month; 3-10 one-off credits (depending on sign-up source) used to summarize meetings captured by the bot, Chrome extension or mobile app and to transcribe uploads; uploads up to 100MB and 150 minutes per file; transcript downloads need a paid plan.