Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 16 October 2026.
Written head to head: Tidio vs Chatbase, with when to choose each side.
Builds AI support agents trained on a company's own content
Platform for building AI customer service agents for chat and voice
Live chat, ticketing and an AI agent (Lyro) for customer service
Free plan
50 message credits/month, 1 AI agent, 1 member, limited model access, 1 MB training content; agents are deleted after 14 days of inactivity
No
50 billable conversations a month, 10 seats, live chat and ticketing, 50 Lyro AI Agent conversations (one-off, lifetime), 100 visitors reached by Flows a month
Collecting leads or quote requests with automated chat flows
Watch out for
Free plan: 50 message credits a month, and agents are deleted after 14 days of inactivity
Each plan includes one AI agent; extra agents cost $25 per agent per month
Removing 'Powered By Chatbase' branding is a $99/month add-on
Plan prices are not published on the public pricing page; docs say they are shown in the dashboard's Plans and Billing tab
The Free plan (per docs) has limited features and a one-time credit grant that does not renew
Single sign-on and private cloud hosting are Enterprise features
Free plan is limited to 50 billable conversations a month and 100 Flows visitors
Lyro's free allowance is a one-off 50 conversations; more needs a paid Lyro quota (from $39 a month, or $32.50 billed annually, for 50 conversations)
Starter includes 100 billable conversations a month; Growth starts at 250
Made by
Chatbase Inc.
Voiceflow, Inc.
Tidio
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
