Operations
Microsoft Bookings
Booking pages inside Microsoft 365 with Teams meeting links; included in business plans, not sold on its own
What is Microsoft Bookings?
Microsoft Bookings is the scheduling app included in Microsoft 365 and Office 365 business, enterprise, frontline and education plans; it is not sold as a standalone app. It offers personal booking pages and shared booking pages for a team, with services, staff, schedules and customer details stored in Exchange Online. Bookings works with Outlook calendars, can make each appointment a Microsoft Teams meeting, and sends email and SMS reminders (SMS in North America). It runs on the web and as an app inside Teams and Outlook. Business plans start at $7.00 per user a month, or $5.40 without Teams, on annual subscriptions.
Good for
- Organisations already on Microsoft 365 that want booking pages at no extra cost
- Booking customer appointments that run as Teams meetings
- Letting staff publish a personal booking page next to their Outlook calendar
Key features
- Personal booking pages with meeting types you share as a link
- Shared booking pages for teams, with services, staff, schedules and business hours
- Each online appointment gets its own Microsoft Teams meeting link
- Email confirmations and reminders, and SMS notifications in North America
- Customers can reschedule or cancel their own appointments
- Runs on the web (book.ms) and as an app inside Teams and Outlook
- Data stored in Exchange Online under Microsoft 365 compliance policies, with Graph API access
- Admins can download booking activity as a TSV file
Limitations to know about
- Not sold on its own: it needs an eligible Microsoft 365 or Office 365 subscription
- No payment support: Microsoft's FAQ says you cannot link a payment option
- When customers choose any staff member, Bookings assigns staff at random, with no way to ensure equal distribution or cap assignments
- SMS notifications are available only in North America
Microsoft Bookings pricing
Microsoft Bookings has no free plan. Trial: One-month free trial of Microsoft 365 business plans; a credit card is required. Microsoft 365 Business Basic (no Teams), Microsoft 365 Business Basic, Microsoft 365 Business Standard with Copilot and Microsoft 365 Business Premium with Copilot cost $5.40 to $32 per user a month billed annually.
| Plan | Price | What you get |
|---|---|---|
| Microsoft 365 Business Basic (no Teams) | $5.40/user/mo, paid yearly | Web and mobile Word, Excel, PowerPoint and Outlook, business email, Bookings, Planner and Forms; no Microsoft Teams |
| Microsoft 365 Business Basic | $7.00/user/mo, paid yearly | Adds Microsoft Teams, so Bookings appointments can run as Teams meetings; 1 TB cloud storage per user; up to 300 users |
| Microsoft 365 Business Standard with Copilot | $23.50/user/mo, paid yearly | Desktop Office apps, Copilot in Word, Excel, PowerPoint and OneNote, Bookings, Loop and Clipchamp |
| Microsoft 365 Business Premium with Copilot | $32.00/user/mo, paid yearly | Business Standard features plus device security and management, threat protection and data protection |
| Enterprise, frontline and education plans | Priced separately by Microsoft | Bookings is also included in Office 365 and Microsoft 365 A3, A5, E1, E3, E5, F1, F3 and G plans, Teams Essentials and Teams Premium |
What a team pays: For a team of five on Microsoft 365 Business Basic (no Teams): $27 a month billed annually ($324 a year).
Microsoft Bookings alternatives
Calendly
Booking-link scheduler with routing forms, Stripe and PayPal payments, and AI add-ons for notes and email
Zoho Bookings
Zoho's appointment scheduler with a free one-user plan, round-robin algorithms and resource booking
Acuity Scheduling
Client booking for service businesses with intake forms, packages and payments, priced by number of calendars
YouCanBookMe
Customisable booking pages with Stripe payments on every plan, priced by calendars and booking pages
Cal.com
Scheduling with unlimited event types free for one user; its open-source edition now continues as Cal.diy
SavvyCal
Scheduling links that invitees can overlay with their own calendar, priced per host with an MCP server included
Compare Microsoft Bookings with these side by side
Head to head: Microsoft Bookings vs Calendly
Guides that use Microsoft Bookings
Frequently asked questions
Is Microsoft Bookings free?
No, Microsoft Bookings does not have a free plan. Trial: One-month free trial of Microsoft 365 business plans; a credit card is required. Paid plans start at $5.40/user/mo billed annually.
How much does Microsoft Bookings cost?
Microsoft 365 Business Basic (no Teams), Microsoft 365 Business Basic, Microsoft 365 Business Standard with Copilot and Microsoft 365 Business Premium with Copilot cost $5.40 to $32 per user a month billed annually. On Microsoft 365 Business Basic (no Teams): annual subscription that auto-renews, for 1 to 300 users. Business Basic with Teams, which Bookings uses for online meetings, is $7.00. Monthly-commitment billing is offered, but its price is not shown on the plans page. Prices as published on Microsoft Bookings's pricing page on 21 October 2026.
Can Microsoft Bookings take payments?
No. Microsoft's Bookings FAQ says there is no payment support in Bookings.
What is Microsoft Bookings used for?
Microsoft Bookings is the scheduling app included in Microsoft 365 and Office 365 business, enterprise, frontline and education plans; it is not sold as a standalone app. People use it for organisations already on Microsoft 365 that want booking pages at no extra cost, booking customer appointments that run as Teams meetings and letting staff publish a personal booking page next to their Outlook calendar.
What are the alternatives to Microsoft Bookings?
Tools that do a similar job include Calendly, Zoho Bookings, Acuity Scheduling, YouCanBookMe and Cal.com. Each has its own page here with its plans, limits and prices.
Who makes Microsoft Bookings?
Microsoft Bookings is made by Microsoft Corporation, based in Redmond, Washington, US. The company was founded in 1975.
Sources
Every fact on this page comes from the pages below, read on the dates shown: Microsoft Corporation's own pages first, and a named public reference where they are silent.
- microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app (product page: booking pages, Teams meetings, multiple calendars, customer self-rescheduling, confirmations and reminders) read 21 October 2026
- microsoft.com/en-us/microsoft-365/business/microsoft-365-plans-and-pricing (plan prices (paid yearly, per user), plans that include Bookings, 1 to 300 users, one-month trial terms, billing commitment options) read 21 October 2026
- learn.microsoft.com/en-us/microsoft-365/bookings/bookings-overview (features: personal and shared booking pages, Teams meetings, Exchange Online data storage, eligible subscriptions, web, Outlook and Teams access) read 21 October 2026
- learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq (not sold standalone, no payment support, SMS in North America, random staff assignment, Graph API, TSV reports) read 21 October 2026
- en.wikipedia.org/wiki/Microsoft (company: founded 1975, headquarters Redmond, Washington) read 21 October 2026
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