Zoho Forms vs Microsoft Forms

Compared on	Zoho Forms Free plan · from $10/mo VisitRemove	Microsoft Forms Free plan · from $5.40/user/mo VisitRemove
What it is	Zoho's form builder with Zia AI form creation, PDF-to-form conversion, payments and offline mobile apps	Microsoft's survey, quiz and poll builder, free with a Microsoft account and included in Microsoft 365
Free plan	1 user, 3 forms, unlimited form views, 500 submissions a month, 200 MB file storage, 10 payment submissions, up to 50 custom PDFs, up to 50 AI credits; "Powered by Zoho" footer	With a free Microsoft account (Hotmail, Live or Outlook.com): up to 400 forms or quizzes plus 400 polls, up to 200 questions per form, and up to 200 responses per form
Cheapest paid plan	$10/mo billed annually (Basic)Zoho Forms pricing	$5.40/user/mo billed annually (Microsoft 365 Business Basic (no Teams))Microsoft Forms pricing
What it covers	1 user, unlimited forms, 10,000 submissions a month, 500 MB storage, up to 2,000 custom PDFs, up to 1,000 AI credits; removes the Zoho footer.	$5.40 per user a month paid yearly, annual subscription that auto-renews; $7.00 with Teams. Includes Forms, Bookings and Planner, web and mobile Office apps and custom business email, for up to 300 users. Work accounts can collect up to 5,000,000 responses per form.
Free trial	None stated	One month free of Microsoft 365 Personal, Family or Premium, and of Microsoft 365 Business Standard
Platforms	Web, iOS, Android	Web
Integrations (vendor's figure)	Zoho CRM, Bigin, Desk, Books and other Zoho apps, plus Google Sheets, Google Calendar, Microsoft Excel, Microsoft Teams, Zapier and webhooks	Not stated
Open source	No	No
Good for	Businesses already using Zoho CRM or other Zoho apps Field teams collecting data offline on phones Teams that need several users on one low flat price	Quick polls and surveys inside Teams and Outlook Classroom quizzes for schools on Office 365 Education Internal staff surveys in organizations already on Microsoft 365
Watch out for	The free plan allows 1 user, 3 forms and 500 submissions a month, with a Zoho footer AI features draw on credits with plan caps, from 50 on Free to 6,000 on Premium HIPAA compliance and form encryption are Premium-only	A free personal Microsoft account caps each form at 200 responses (1,000 on a paid personal subscription) Copilot in Forms needs a Microsoft 365 account and a Copilot license; the Copilot chat pane is limited to commercial Copilot-licensed users Its pages do not describe collecting payments in a form
Made by	Zoho Corporation	Microsoft Corporation

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

Every tool in form builders and survey tools is on its category page, with the written head-to-heads on Compare.