Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 23 September 2026.
Pipeline-based sales CRM for tracking leads and deals
Customisable CRM with email sync, enrichment, workflows and AI agents
Customer service software with ticketing, messaging, voice and AI agents
Free plan
No
Up to 3 seats, 50,000 records, up to 3 objects, 100 seat credits per user/month, 250 workspace credits/month, 1 synced email account per user, 200 emails/month
Annual option is one payment of US$168 per seat per year.
Up to 10 seats; 500 seat credits per user/month and 1,500 workspace credits/month.
Cheapest self-serve plan; email-based support. AI agent usage is billed per automated resolution.
Free trial
14-day free trial, no credit card required
14-day trial of the Pro plan
14-day free trial of Suite Professional (Copilot included in the trial)
Platforms
Web, iOS, Android, Chrome extension, API
Web, API
Web
Integrations (vendor's figure)
500+ integrations
Not stated
1,800+ apps, partners, and integrations
Open source
No
No
No
Good for
Tracking a small team's deals from first contact to close
Automating follow-up emails and activity reminders
Forecasting revenue from the sales pipeline
Managing a startup's sales pipeline with contacts synced from email
Shaping the CRM with custom objects that match how a team works
Automating follow-ups with workflows and email sequences
Handling customer emails as tracked tickets in a small support team
Combining chat, messaging and phone support in one queue
Resolving common questions with an AI agent that is billed only for requests it resolves without a human
Watch out for
No free plan; a 14-day free trial is offered
Lite has no automations, sequences or two-way email sync
Leads and deals are capped per seat (Lite: 2,500 per seat, up to 300,000 per company)
Free plan: up to 3 seats, 50,000 records, 3 objects and 200 emails a month
Plus is capped at 10 seats
Call intelligence, sequences, permission controls and advanced reporting require Pro
No free plan; the 14-day trial runs on Suite Professional
Support Team is email-focused; messaging, live chat and telephony need a Suite plan
Copilot costs extra ($50/agent/month paid yearly) except on Suite Enterprise + Copilot
Made by
Pipedrive Inc.
Attio Ltd.
Zendesk
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
