Chatbase vs Tidio
Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 16 October 2026.
Written head to head: Tidio vs Chatbase, with when to choose each side.
| Compared on | ||
|---|---|---|
| What it is | Builds AI support agents trained on a company's own content | Live chat, ticketing and an AI agent (Lyro) for customer service |
| Free plan | 50 message credits/month, 1 AI agent, 1 member, limited model access, 1 MB training content; agents are deleted after 14 days of inactivity | 50 billable conversations a month, 10 seats, live chat and ticketing, 50 Lyro AI Agent conversations (one-off, lifetime), 100 visitors reached by Flows a month |
| Cheapest paid plan | $32/mo billed annually (Hobby)Chatbase pricing | $24.17/mo billed annually (Starter)Tidio pricing |
| What it covers | 700 message credits/month, 1 AI agent, 2 members; yearly option shown as $384 billed annually. | 100 billable conversations/month; annual billing is advertised as 2 months free. |
| Free trial | 7-day trial of Hobby, Standard and Pro | 7-day free trial of all features and plans, no credit card needed; the account moves to the Free plan at the end unless you upgrade |
| Platforms | Web, API | Web |
| Integrations (vendor's figure) | Not stated | Not stated |
| Open source | No | No |
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| Made by | Chatbase Inc. | Tidio |
