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New tool · TechCrunch

Shopify introduces Canvas to build stores by chatting with AI

By Automate Basics, written with AI from TechCrunch's original

· 2 min read

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Image: AI-generated illustration.

Shopify has introduced Canvas, a store builder that lets merchants tell its Sidekick AI agent what to change and watch the storefront update as they work. The initial release is desktop-only.

What changed with Shopify Canvas

Shopify has introduced Canvas, a way for merchants to create and change an online store by chatting with its AI agent, Sidekick, according to TechCrunch. As Sidekick works, merchants can view the whole storefront or focus on a particular detail. They can also select individual elements to edit them directly.

Shopify says the view renders the store’s working code rather than showing a fixed preview. Merchants can therefore check interactive parts, animations and how pages look at different screen sizes while changes are being made. Sidekick takes screenshots as the store updates, giving it a view of the same result the merchant sees.

Who can use Shopify Canvas?

Shopify Canvas is aimed at merchants building or updating a Shopify store, especially those who would rather describe a change than edit a theme’s code. TechCrunch reports that Shopify’s existing builder let merchants rearrange theme sections and blocks, while deeper changes could call for code work or a developer. Canvas brings Sidekick’s editing abilities into a view of the full store.

The initial release works on desktop only. TechCrunch does not specify which Shopify plans include Canvas, whether access is available to every merchant, or what it costs. Merchants should check those details with Shopify before planning work around the tool.

How do I try Canvas at work?

A useful first task for Shopify Canvas is a small storefront change, such as adjusting the arrangement of product sections, rather than rebuilding an entire store at once. Describe the intended result to Sidekick, then inspect the updated store view. Shopify says Canvas lets merchants look closely at details as well as the overall layout.

Check whether the result matches the request, whether interactive elements and animations behave as expected, and how the page appears at different screen sizes. Those checks matter because Canvas changes the store’s underlying files, according to TechCrunch, rather than producing only a visual mockup. Review any change before relying on it for a live storefront.

What is missing from the initial release?

Shopify Canvas does not yet cover every part of store customization. TechCrunch reports that the initial release lacks support for third-party themes, app blocks and extensions, markets, translations, rollouts and theme updates. Those gaps could matter to a merchant whose current store depends on an outside theme, added apps or different versions for different markets.

Shopify told TechCrunch it plans to support those areas over time, but the report gives no timetable. Before making Canvas part of a store-building workflow, check whether the specific theme and features the business needs are supported now. The desktop-only limit also rules out working in Canvas from a phone for the moment.

Frequently asked questions

Does Shopify Canvas replace editing a store theme by hand?

Shopify Canvas lets merchants ask Sidekick to create or change a store through chat, but direct editing remains an option. TechCrunch reports that merchants can still select individual elements to make changes. Canvas also shows the working storefront as Sidekick updates its files.

Can I use Shopify Canvas on a phone?

No. TechCrunch reports that Shopify Canvas is desktop-only in its initial release. Shopify told the outlet that it plans to expand support over time, but the report gives no date for phone access. Merchants planning to try Canvas should use a desktop computer.

Does Shopify Canvas support my existing theme and apps?

TechCrunch reports that Canvas initially lacks support for third-party themes, app blocks and extensions. It also does not yet support markets, translations, rollouts or theme updates. Shopify says it plans to add support over time, so merchants should check their store’s requirements before depending on Canvas.

Written with AI from TechCrunch's original and published after automatic checks: every figure here appears in the original, and no sentence is copied from it. The picture is AI-generated. The original is the authority.

Source: Shopify debuts Canvas, a way to build online stores by chatting with AI, TechCrunch, 1 Oct 2026.