Automate Basics

Tidio vs Voiceflow

Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 16 October 2026.

Compared on
Tidio

Free plan · from $24.17/mo

Voiceflow

See pricing

What it isLive chat, ticketing and an AI agent (Lyro) for customer servicePlatform for building AI customer service agents for chat and voice
Free plan50 billable conversations a month, 10 seats, live chat and ticketing, 50 Lyro AI Agent conversations (one-off, lifetime), 100 visitors reached by Flows a monthNo
Cheapest paid plan$24.17/mo billed annually (Starter)Tidio pricingNot publishedVoiceflow pricing
What it covers100 billable conversations/month; annual billing is advertised as 2 months free.Not stated
Free trial7-day free trial of all features and plans, no credit card needed; the account moves to the Free plan at the end unless you upgradeFree trial, no credit card required (offered on the agencies and partners track)
PlatformsWebWeb
Integrations (vendor's figure)Not statedNot stated
Open sourceNoNo
Good for
  • Adding live chat and an AI agent to a small online shop's website
  • Answering repetitive customer questions automatically
  • Collecting leads or quote requests with automated chat flows
  • Building a voice or chat support agent that follows set business rules
  • Agencies building AI agents and handing them over to client businesses
  • Testing and monitoring agent conversations before and after launch
Watch out for
  • Free plan is limited to 50 billable conversations a month and 100 Flows visitors
  • Lyro's free allowance is a one-off 50 conversations; more needs a paid Lyro quota (from $39 a month, or $32.50 billed annually, for 50 conversations)
  • Starter includes 100 billable conversations a month; Growth starts at 250
  • Plan prices are not published on the public pricing page; docs say they are shown in the dashboard's Plans and Billing tab
  • The Free plan (per docs) has limited features and a one-time credit grant that does not renew
  • Single sign-on and private cloud hosting are Enterprise features
Made byTidioVoiceflow, Inc.

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

Every tool in AI customer support tools is on its category page, with the written head-to-heads on Compare.