Automate Basics

Manychat vs Voiceflow

Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 16 October 2026.

Compared on
Manychat

Free plan · from $14/mo

Voiceflow

See pricing

What it isAutomates social DMs and comment replies on Instagram, WhatsApp and morePlatform for building AI customer service agents for chat and voice
Free plan25 Active Contacts per month, 1 user, up to 4 live automations, any 2 channels from Instagram, TikTok, Facebook Messenger and Telegram (no WhatsApp, SMS or email), Manychat branding; no credit card requiredNo
Cheapest paid plan$14/mo billed annually (Essential)Manychat pricingNot publishedVoiceflow pricing
What it covers250 Active Contacts a month included, then a fee per extra contact; $168 billed annually.Not stated
Free trial14-day free trial of Essential or Pro (none on Business or Advanced); a saved card is required and the plan renews unless you cancelFree trial, no credit card required (offered on the agencies and partners track)
PlatformsWebWeb
Integrations (vendor's figure)Not statedNot stated
Open sourceNoNo
Good for
  • Replying automatically to Instagram comments and direct messages
  • Collecting email addresses from social media followers
  • Managing messages from several social channels in one inbox
  • Building a voice or chat support agent that follows set business rules
  • Agencies building AI agents and handing them over to client businesses
  • Testing and monitoring agent conversations before and after launch
Watch out for
  • Free plan: 25 active contacts a month, 2 channels and up to 4 active automations, with Manychat branding
  • Each plan includes a set number of active contacts; contacts above that cost $0.004 to $0.10 each, by plan
  • WhatsApp, SMS and email start on Pro; unlimited channels start on Business
  • Plan prices are not published on the public pricing page; docs say they are shown in the dashboard's Plans and Billing tab
  • The Free plan (per docs) has limited features and a one-time credit grant that does not renew
  • Single sign-on and private cloud hosting are Enterprise features
Made byManychat, Inc.Voiceflow, Inc.

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

Every tool in AI customer support tools is on its category page, with the written head-to-heads on Compare.