LiveChat vs Crisp

Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 7 November 2026.

Compared on	LiveChat Free trial · from $19/user/mo Visit Remove	Crisp Free plan · from $45/mo Visit Remove
What it is	Live chat software for websites and online stores, priced per user, with AI reply tools	Website chat and shared inbox with a free plan, priced per workspace rather than per agent
Free plan	No	2 agent seats and 100 customer profiles; website chat widget, shared inbox and mobile apps
Cheapest paid plan	$19/user/mo billed annually (Essential)LiveChat pricing	$45/mo (Mini)Crisp pricing
What it covers	Annual billing is $228 per user a year; includes 1 AI Agent and 10 AI resolutions a month.	Per workspace, monthly billing; includes 4 agent seats and 5,000 customer profiles. Annual prices are not on the page.
Free trial	14-day free trial, no credit card needed	14-day free trial of all plans, no card required according to the page footer
Platforms	Web	Web
Integrations (vendor's figure)	more than 200 tools	Not stated
Open source	No	No
Good for	Online stores and SaaS sites that sell or support through chat Small teams that need a chat tool with a short learning curve	Small teams that want live chat on a website for free Teams that prefer a flat workspace price over per-agent pricing
Watch out for	Every person answering chats needs a paid seat AI resolutions are capped per month (10 on Essential, 200 on Growth); extra packs cost $49.50 per 50 No free plan	Free plan limited to 2 seats and 100 customer profiles Extra agents cost $10 a month, but the page does not say which plans this covers What happens after included AI credit runs out is not stated
Made by	Text	Crisp

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

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