Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 7 November 2026.
Website chat and shared inbox with a free plan, priced per workspace rather than per agent
Live chat, ticketing and an AI agent (Lyro) for customer service
Customer service helpdesk with a built-in AI agent, Fin
Free plan
2 agent seats and 100 customer profiles; website chat widget, shared inbox and mobile apps
50 billable conversations a month, 10 seats, live chat and ticketing, 50 Lyro AI Agent conversations (one-off, lifetime), 100 visitors reached by Flows a month
Collecting leads or quote requests with automated chat flows
Answering routine customer questions automatically before they reach support staff
Running a shared support inbox and help centre for a small support team
Adding an AI agent to an existing helpdesk such as Salesforce, HubSpot or Freshdesk
Watch out for
Free plan limited to 2 seats and 100 customer profiles
Extra agents cost $10 a month, but the page does not say which plans this covers
What happens after included AI credit runs out is not stated
Free plan is limited to 50 billable conversations a month and 100 Flows visitors
Lyro's free allowance is a one-off 50 conversations; more needs a paid Lyro quota (from $39 a month, or $32.50 billed annually, for 50 conversations)
Starter includes 100 billable conversations a month; Growth starts at 250
No free plan; a 14-day free trial is offered
Fin is billed per outcome on top of seat fees, and using Fin with another helpdesk carries a minimum monthly commitment (the page's example is 50 outcomes)
Multiple team inboxes and workflow automation start on Advanced; SSO and HIPAA support need Expert
Made by
Crisp
Tidio
Fin (the company formerly named Intercom)
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
