Crisp vs LiveChat

Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 7 November 2026.

Compared on	Crisp Free plan · from $45/mo Visit Remove	LiveChat Free trial · from $19/user/mo Visit Remove
What it is	Website chat and shared inbox with a free plan, priced per workspace rather than per agent	Live chat software for websites and online stores, priced per user, with AI reply tools
Free plan	2 agent seats and 100 customer profiles; website chat widget, shared inbox and mobile apps	No
Cheapest paid plan	$45/mo (Mini)Crisp pricing	$19/user/mo billed annually (Essential)LiveChat pricing
What it covers	Per workspace, monthly billing; includes 4 agent seats and 5,000 customer profiles. Annual prices are not on the page.	Annual billing is $228 per user a year; includes 1 AI Agent and 10 AI resolutions a month.
Free trial	14-day free trial of all plans, no card required according to the page footer	14-day free trial, no credit card needed
Platforms	Web	Web
Integrations (vendor's figure)	Not stated	more than 200 tools
Open source	No	No
Good for	Small teams that want live chat on a website for free Teams that prefer a flat workspace price over per-agent pricing	Online stores and SaaS sites that sell or support through chat Small teams that need a chat tool with a short learning curve
Watch out for	Free plan limited to 2 seats and 100 customer profiles Extra agents cost $10 a month, but the page does not say which plans this covers What happens after included AI credit runs out is not stated	Every person answering chats needs a paid seat AI resolutions are capped per month (10 on Essential, 200 on Growth); extra packs cost $49.50 per 50 No free plan
Made by	Crisp	Text

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

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