Automate Basics

Chatbase vs Voiceflow

Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 23 September 2026.

Compared on
Chatbase

Free plan · from $32/mo

Voiceflow

See pricing

What it isBuilds AI support agents trained on a company's own contentPlatform for building AI customer service agents for chat and voice
Free plan50 message credits/month, 1 AI agent, 1 member, limited model access, 1 MB training content; agents are deleted after 14 days of inactivityNo
Cheapest paid plan$32/mo billed annually (Hobby)Chatbase pricingNot publishedVoiceflow pricing
What it covers700 message credits/month, 1 AI agent, 2 members; yearly option shown as $384 billed annually.Not stated
Free trial7-day trial of Hobby, Standard and ProFree trial, no credit card required (offered on the agencies and partners track)
PlatformsWeb, APIWeb
Integrations (vendor's figure)Not statedNot stated
Open sourceNoNo
Good for
  • Creating a customer-facing AI agent for a website from existing help content
  • Handling first-line customer questions on WhatsApp or Slack
  • Giving a small team a support agent with usage capped by monthly credits
  • Building a voice or chat support agent that follows set business rules
  • Agencies building AI agents and handing them over to client businesses
  • Testing and monitoring agent conversations before and after launch
Watch out for
  • Free plan: 50 message credits a month, and agents are deleted after 14 days of inactivity
  • Each plan includes one AI agent; extra agents cost $25 per agent per month
  • Removing 'Powered By Chatbase' branding is a $99/month add-on
  • Plan prices are not published on the public pricing page; docs say they are shown in the dashboard's Plans and Billing tab
  • The Free plan (per docs) has limited features and a one-time credit grant that does not renew
  • Single sign-on and private cloud hosting are Enterprise features
Made byChatbase Inc.Voiceflow, Inc.

Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.

Every tool in AI customer support tools is on its category page, with the written head-to-heads on Compare.