Uber expands ChatGPT Work to its global workforce
By Automate Basics, written with AI from TechCrunch's original
Uber is expanding ChatGPT Work from a pilot to its global workforce of about 30,000 employees, TechCrunch reports. The rollout includes staff outside engineering, but Uber has not prescribed a single way for teams to use it.
What changed at Uber
Uber is making ChatGPT Work available across its global workforce of about 30,000 people, according to TechCrunch. The company had previously piloted the tool with 1,000 employees. OpenAI worked with Uber on the integration, Uber says.
The pilot included people in finance, operations and product, not just engineers. Uber told TechCrunch that employees used the tool to examine operational data for trends and recommendations, adapt training materials for different languages and markets, and create interactive dashboards for their work. Those examples show the kinds of tasks staff tried during the pilot. They do not amount to a required workflow for every employee in the wider rollout.
Who can use ChatGPT Work at Uber?
Uber says the expanded rollout covers its entire global workforce, rather than only the employees in its earlier pilot. Teams have room to experiment with how the tool fits their jobs, so a finance employee and an operations employee may find different uses for it.
TechCrunch does not identify a plan tier for Uber employees or say what an individual employee would pay. Uber also did not disclose what the company is spending on the rollout. The report does not provide enough information to judge ChatGPT Work’s price or availability for other organizations. For workers elsewhere, Uber’s announcement is an example of a broad workplace deployment, not a purchasing guide.
How do I try a similar task at work?
A small, familiar task is a sensible place to assess whether an AI tool helps your team. Uber’s pilot offers examples: asking for possible trends in operational data or adapting existing training material for another market. Start with material you are permitted to use under your organization’s rules, rather than assuming another company’s rollout changes what is safe to share.
Check the result against the original data or training material before using it. For a trend summary, look for claims the figures do not support. For adapted training material, have someone familiar with the target language and market check the meaning. Uber told TechCrunch it plans to examine the workflows employees develop, so its broader deployment is still a learning process.
Frequently asked questions
Is ChatGPT Work available to all Uber employees?
Uber told TechCrunch it is expanding ChatGPT Work to its entire global workforce of about 30,000 people. The earlier pilot involved 1,000 employees across departments including finance, operations and product. Uber says teams can experiment with uses rather than follow one prescribed workflow.
What does Uber use ChatGPT Work for?
During Uber’s pilot, employees used ChatGPT Work to look for trends in operational data, adapt training materials for different markets and languages, and build dashboards for daily work, according to TechCrunch. Uber has not said that every team will use the tool for those same tasks.
How much is Uber paying for ChatGPT Work?
Uber did not disclose its spending on the wider ChatGPT Work rollout, TechCrunch reports. The report also does not specify a plan tier or price for individual employees. Uber says it will examine how staff use the tool and what workflows they develop.
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Written with AI from TechCrunch's original and published after automatic checks: every figure here appears in the original, and no sentence is copied from it. The picture is AI-generated. The original is the authority.
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Source: Uber puts all 30,000 employees on ChatGPT Work, TechCrunch, 22 Oct 2026.