Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 7 November 2026.
Annual billing is $228 per user a year; includes 1 AI Agent and 10 AI resolutions a month.
Fin AI Agent is charged separately at $0.99 per outcome; minimum of 1 full seat.
Free trial
14-day free trial, no credit card needed
14-day free trial, no credit card required; includes all features, Fin and add-ons
Platforms
Web
Web
Integrations (vendor's figure)
more than 200 tools
Not stated
Open source
No
No
Good for
Online stores and SaaS sites that sell or support through chat
Small teams that need a chat tool with a short learning curve
Answering routine customer questions automatically before they reach support staff
Running a shared support inbox and help centre for a small support team
Adding an AI agent to an existing helpdesk such as Salesforce, HubSpot or Freshdesk
Watch out for
Every person answering chats needs a paid seat
AI resolutions are capped per month (10 on Essential, 200 on Growth); extra packs cost $49.50 per 50
No free plan
No free plan; a 14-day free trial is offered
Fin is billed per outcome on top of seat fees, and using Fin with another helpdesk carries a minimum monthly commitment (the page's example is 50 outcomes)
Multiple team inboxes and workflow automation start on Advanced; SSO and HIPAA support need Expert
Made by
Text
Fin (the company formerly named Intercom)
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
