Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 16 October 2026.
Customer service helpdesk with a built-in AI agent, Fin
Automates social DMs and comment replies on Instagram, WhatsApp and more
Free plan
No
25 Active Contacts per month, 1 user, up to 4 live automations, any 2 channels from Instagram, TikTok, Facebook Messenger and Telegram (no WhatsApp, SMS or email), Manychat branding; no credit card required
Fin AI Agent is charged separately at $0.99 per outcome; minimum of 1 full seat.
250 Active Contacts a month included, then a fee per extra contact; $168 billed annually.
Free trial
14-day free trial, no credit card required; includes all features, Fin and add-ons
14-day free trial of Essential or Pro (none on Business or Advanced); a saved card is required and the plan renews unless you cancel
Platforms
Web
Web
Integrations (vendor's figure)
Not stated
Not stated
Open source
No
No
Good for
Answering routine customer questions automatically before they reach support staff
Running a shared support inbox and help centre for a small support team
Adding an AI agent to an existing helpdesk such as Salesforce, HubSpot or Freshdesk
Replying automatically to Instagram comments and direct messages
Collecting email addresses from social media followers
Managing messages from several social channels in one inbox
Watch out for
No free plan; a 14-day free trial is offered
Fin is billed per outcome on top of seat fees, and using Fin with another helpdesk carries a minimum monthly commitment (the page's example is 50 outcomes)
Multiple team inboxes and workflow automation start on Advanced; SSO and HIPAA support need Expert
Free plan: 25 active contacts a month, 2 channels and up to 4 active automations, with Manychat branding
Each plan includes a set number of active contacts; contacts above that cost $0.004 to $0.10 each, by plan
WhatsApp, SMS and email start on Pro; unlimited channels start on Business
Made by
Fin (the company formerly named Intercom)
Manychat, Inc.
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
