Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 23 September 2026.
Fin AI Agent is charged separately at $0.99 per outcome; minimum of 1 full seat.
700 message credits/month, 1 AI agent, 2 members; yearly option shown as $384 billed annually.
Free trial
14-day free trial, no credit card required; includes all features, Fin and add-ons
7-day trial of Hobby, Standard and Pro
Platforms
Web
Web, API
Integrations (vendor's figure)
Not stated
Not stated
Open source
No
No
Good for
Answering routine customer questions automatically before they reach support staff
Running a shared support inbox and help centre for a small support team
Adding an AI agent to an existing helpdesk such as Salesforce, HubSpot or Freshdesk
Creating a customer-facing AI agent for a website from existing help content
Handling first-line customer questions on WhatsApp or Slack
Giving a small team a support agent with usage capped by monthly credits
Watch out for
No free plan; a 14-day free trial is offered
Fin is billed per outcome on top of seat fees, and using Fin with another helpdesk carries a minimum monthly commitment (the page's example is 50 outcomes)
Multiple team inboxes and workflow automation start on Advanced; SSO and HIPAA support need Expert
Free plan: 50 message credits a month, and agents are deleted after 14 days of inactivity
Each plan includes one AI agent; extra agents cost $25 per agent per month
Removing 'Powered By Chatbase' branding is a $99/month add-on
Made by
Fin (the company formerly named Intercom)
Chatbase Inc.
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
