Pick up to 4 tools and see their free plans, entry prices, platforms and limits in one table. Every fact comes from each vendor's own pages, checked 23 September 2026.
700 message credits/month, 1 AI agent, 2 members; yearly option shown as $384 billed annually.
Fin AI Agent is charged separately at $0.99 per outcome; minimum of 1 full seat.
Free trial
7-day trial of Hobby, Standard and Pro
14-day free trial, no credit card required; includes all features, Fin and add-ons
Platforms
Web, API
Web
Integrations (vendor's figure)
Not stated
Not stated
Open source
No
No
Good for
Creating a customer-facing AI agent for a website from existing help content
Handling first-line customer questions on WhatsApp or Slack
Giving a small team a support agent with usage capped by monthly credits
Answering routine customer questions automatically before they reach support staff
Running a shared support inbox and help centre for a small support team
Adding an AI agent to an existing helpdesk such as Salesforce, HubSpot or Freshdesk
Watch out for
Free plan: 50 message credits a month, and agents are deleted after 14 days of inactivity
Each plan includes one AI agent; extra agents cost $25 per agent per month
Removing 'Powered By Chatbase' branding is a $99/month add-on
No free plan; a 14-day free trial is offered
Fin is billed per outcome on top of seat fees, and using Fin with another helpdesk carries a minimum monthly commitment (the page's example is 50 outcomes)
Multiple team inboxes and workflow automation start on Advanced; SSO and HIPAA support need Expert
Made by
Chatbase Inc.
Fin (the company formerly named Intercom)
Entry prices are the cheapest paid plan, as each vendor publishes it; “What it covers” says what that price is per (a user, a channel, a brand, a number of contacts). The sources are listed on each tool's page.
