Automate Basics

Mattermost: pricing, features and alternatives

Self-hosted team messaging and workflow platform for security-sensitive organizations

Team chatContact sales

Visit websitePricing page

What is Mattermost?

Mattermost is a collaboration platform that combines messaging, workflow playbooks, calls and screen sharing, boards and AI agents, and it can run self-hosted, in a private cloud or fully air-gapped. It is marketed to defense, government, critical infrastructure and regulated businesses. Prices are not published on its pricing page, which points buyers to sales.

Good for

  • Government and defense teams that must keep chat on their own infrastructure
  • Engineering and security operations teams running incident response in chat
  • Regulated companies that need retention and audit controls

Key features

  • Messaging with searchable history, per-channel permissions and retention
  • Playbooks for incident response and compliance workflows
  • Audio calls and screen sharing in channels
  • AI agents using a chosen LLM provider or a self-hosted model
  • Federation, plus interoperability with Microsoft Teams, Matrix and XMPP
  • SAML, LDAP/AD and SCIM, with audit logs and eDiscovery
  • REST API, webhooks and slash commands

Limitations to know about

  • Prices are not published; the pricing page directs buyers to sales
  • Licenses are sold as prepaid annual per-seat subscriptions, with each server needing its own license
  • Marketing focuses on high-security sectors, so it may be more than a small team needs

Mattermost pricing

Trial: A 1-hour trial environment is offered from the Try Mattermost menu; no longer trial terms were stated. Its plans are Professional, Enterprise and Enterprise Advanced. Professional, Enterprise and Enterprise Advanced are priced on request.

PlanPriceWhat you get
ProfessionalContact salesSelf-hosted, up to 250 users, single server, next business day support
EnterpriseContact salesUnlimited licensed users, up to 50,000 concurrent users, 24x7 support; Mattermost Cloud Enterprise is a managed single-tenant option
Enterprise AdvancedContact salesUnlimited licensed users, up to 200,000 concurrent users, air-gapped deployment

We could not verify a current price on Mattermost's own pages, so none is quoted here. Current prices

Mattermost alternatives

Slack

Team messaging built around channels, with huddles, canvases and workflow automation

Team chatFree plan · from $7.25/user/mo

Rocket.Chat

Self-hostable secure messaging platform with Matrix and XMPP federation

Team chatFree plan

Element

Secure messaging and calls built on the decentralised Matrix standard

Team chatFree plan

Google Chat

Direct messages and spaces inside Google Workspace, with Meet and Gemini built in

Team chatFree trial · from €6.80/user/mo

Pumble

Team chat with a free plan that keeps unlimited users and message history

Team chatFree plan · from $2.49/seat/mo

Discord

Group chat with text, voice and video, built around gaming and community servers

Team chatSee pricing

Compare Mattermost with these side by side

Frequently asked questions

How much does Mattermost cost?

Mattermost does not publish a starting price we could verify, so check its own pricing page for current rates.

What is Mattermost used for?

Mattermost is a collaboration platform that combines messaging, workflow playbooks, calls and screen sharing, boards and AI agents, and it can run self-hosted, in a private cloud or fully air-gapped. People use it for government and defense teams that must keep chat on their own infrastructure, engineering and security operations teams running incident response in chat and regulated companies that need retention and audit controls.

What are the alternatives to Mattermost?

Tools that do a similar job include Slack, Rocket.Chat, Element, Google Chat and Pumble. Each has its own page here with its plans, limits and prices.

Who makes Mattermost?

Mattermost is made by Mattermost.

Sources

Every fact on this page comes from Mattermost's own pages, read on the dates shown.

  1. mattermost.com/pricing/ (pricing page: plan tiers and user limits, billing terms, no prices published) read 7 November 2026
  2. mattermost.com/ (features, deployment options, audience) read 7 November 2026
  3. docs.mattermost.com/ (description and licensing mentions) read 7 November 2026

Compiled by from the sources above. Spotted something out of date? Tell us.

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